Please contact us with any other comments or enquiries.



Where are SIGG Bottles made?


All aluminum SIGG branded bottles are made in Frauenfeld, Switzerland.

Frauenfeld is one of the eight districts of the canton of Thurgau, Switzerland and is the capital of Thurgau. SIGG bottles are extruded from a single “puck” of aluminum and can be recycled.


Is it safe to drink out of aluminum?


SIGG bottles have a non-toxic, protective liner that has been thoroughly tested both in Europe and in the USA to ensure against leaching – so no aluminum will seep into beverage. SIGG has been manufacturing and perfecting metal beverage bottles for over 100 years. Having been in this business for over 100 years, you can trust SIGG Switzerland to produce products of the highest quality and safety standards in the world.

What if I scraped or chipped off my liner? Some of our customers have inadvertently scraped or chipped off their liner exposing some of the aluminum and have asked if the bottle was still safe to drink beverages from.

But doesn’t aluminum cause Alzheimer’s? No, it’s a myth that has persisted since 1965, when researchers found that exposing rabbits’ brains to aluminum caused nerve cell damage similar to Alzheimer’s. Research shows it’s nearly impossible for the body to absorb enough aluminum to cause Alzheimer’s. A study in May 2007 Journal of Alzheimer’s Disease found that you would have to absorb MORE THAN 1,000 milligrams of aluminum each day to increase your risk of dementia. That’s the equivalent of drinking1,000 cups of tea (one of the highest sources of aluminum in the human diet). Since the average person is exposed to less than 10 milligrams a day, you are pretty much safe. Many over-the-counter medicines contain aluminum. One antacid tablet can contain 50 milligrams of aluminum and a buffered aspirin tablet may contain about 10 to 20 milligrams of aluminum.

DOWNLOAD ALUMINIUM & ALZHEIMER'S DISEASE ARTICLE
DOWNLOAD ALZHEIMER'S SOCIETY INFO SHEET


What can you tell me about the SIGG liner?


The SIGG bottle liner has evolved over the years. Our goal has always been to utilize a liner which is in full compliance with all international safety standards, ensures a high quality, leach-free performance and thus delivers great taste every time.

DOWNLOAD NEHRING REPORT ON LEACHING PDF


What are the SIGG caps made of?


The primary ingredient utilized in the manufacturing of SIGG bottle tops is Polypropylene (PP). It is recyclable. The softer, white material on the SIGG screw tops is Santoprene, a thermoplastic rubber which helps to ensure a secure, leak-proof seal. The material used to make SIGG bottle tops fulfills the requirements of materials intended to come into contact with food as described in: FDA, CFR, Title 21(2004) 177.1520 a) (3)(i)(c)(1), 8b) and c) 3.1a Olefin polymers.

My SIGG (Bottle or Cap) is damaged – what can I do? SIGG bottles may dent but they do not break – unless you freeze them! We do our best to inform people not to allow the liquid inside your SIGG bottle to freeze, no matter how full the bottle is. SIGG bottles are tough, but like the water pipes in your house, will crack open if they are subjected to freezing temperatures for extended periods of time. Do not leave or place your SIGG anywhere if you think there is a possibility the fluid may freeze inside the bottle (don’t even leave it in your car overnight!) – empty the bottle completely. We cannot replace bottles that have been damaged due to freezing. If you did freeze your bottle, and it wasn’t destroyed, consider yourself lucky but you shouldn’t repeat.

The SIGG top cracked and I have only had it for …. ! Our bottle top has been tested and meets a very high standard of physical durability. Yet the stress of a full bottle landing at an unfortunate angle may be sufficient to break the plastic dome lid, no matter how long you’ve owned your bottle. If you, or your children are prone to dropping your bottle, then we highly recommend a carry strap, or kids grips so that you can hold on to your SIGG. We also sell replacement dome caps quite reasonably priced. The better you treat your SIGG, the longer it will last for you!

If your top is not working properly and you feel it is defective, which is rare but can happen, then please contact us. Tops that show signs of being dropped and broken are not considered defects. You will be asked to return the top to us so that we may send them to our quality control team for inspection.


What can I put in my SIGG?


Any beverage considered safe to consume by a human. All SIGG bottle tops provide a 100% seal and do not leak. Tip for carbonated beverages: fill the bottle no further than 2-3 cm below the lip. And before taking a drink, relieve the pressure inside the bottle by gently rotating the entire top. Tip for milk or fruit juices: drink within 12 hours of filling the bottle. Warmth and oxygen may initiate a fermentation process, which by the way is natural and can take place in any bottle, regardless of material.

Hot tea or coffee? We do not recommend pouring hot tea or coffee into your aluminum SIGG bottle. Aluminum conducts the heat and will render the SIGG untouchable when filled with boiling liquid. Extreme heat will also weaken the bottle and shorten its life. Use a thermo bottle or a SIGG meant for hot beverages instead.

Ice cubes? Yes, you can put ice, crushed ice and ice cubes in your SIGG – BUT DO NOT PUT THE SIGG IN THE FREEZER AND DO NOT ALLOW any beverage inside the SIGG bottle to FREEZE. The beverage will expand and crack open the SIGG bottle (much like a can of soda in a freezer). Do not leave it in your car out in the cold if it will freeze. Do not put it in your refrigerator if your refrigerator has been known to freeze items. We cannot replace bottles that have been damaged due to freezing no matter under what circumstances. Freezing is the only way a SIGG bottle will crack open.

Can I store gas in my SIGG? No, it is a beverage container only. SIGG used to make fuel containers for this purpose but they had a heavier wall. We do not recommend storing any fuel in SIGG beverage bottles whatsoever. Currently we do not carry fuel bottles.


What is the best way to clean my SIGG? Dishwasher?


We recommend rinsing your SIGG thoroughly under the faucet with warm, soapy water at the end of everyday and letting it air dry with the top off. When more thorough cleaning is required, you can use baking soda and DISTILLED WHITE vinegar (use only this kind). For tough jobs, pick up some SIGG cleaning tablets and a SIGG brush. Do not use a hard bristled brush to clean the interior of your SIGG bottle as this may damage the liner.

DISHWASHER? Although SIGG’s are technically “dishwasher safe”, we do not recommend using the dishwasher to wash your SIGG bottles. First of all, the opening of the SIGG bottle is narrow – and a dishwasher may not clean the interior of the bottle thoroughly. Some dishwashers are too harsh and may damage the exterior paint on your bottle, so if the design is important to you and you don’t want the paint to fade or may be chip off – avoid the dishwasher. Also, some SIGG tops have rubber gaskets on them – which may deteriorate in a dishwasher and cause your bottle to leak.

Do not use metal to pick or scrape at threads. Do not use steel wool or harsh abrasives.

DOWNLOAD OUR SIGG CLEANING GUIDE PDF.


Can my SIGG bottle be rusting? I see spots …


Not normally. Your SIGG should not have a problem with corrosion. Have your tap water checked to find out whether you are using premium filtered water. If there is rust in your toilet, or white lime scale build up around your shower or bathroom fixtures, then you have hard water. Using hard tap water in your SIGG will result in a build-up of mineral deposits and lime scale, which can also cause a metallic taste.

To neutralize the mineral deposits forming in your bottle, soak your SIGG bottle overnight with a mixture of warm water and 1 Tblspn of Baking Soda. Do not leave water in your SIGG for extended periods of time. Allow to air dry with top off each night and use good filtered drinking water.

Tip: for best results, do not leave water or any other liquid in your SIGG for longer than 24 hours. Thoroughly rinse out the bottle each night and allow to air dry. To deal with heavier soiling, try a SIGG cleaning brush or SIGG Bottle Cleaning tablets.

What if this doesn’t work? Fill your clean dry SIGG bottle with Distilled White Vinegar and let soak for 24 hours. USE ONLY DISTILLED WHITE VINEGAR, NO OTHER KIND WILL WORK. After soaking, rinse with warm water and 1 TBSP of baking soda. Air dry. Repeat for stubborn mineral deposits.

Why do I see flaking? (outer paint or inner liner) Regular quality control ensures a very tough outer coating of paint on the exterior of the bottle. However, scratches and dents may cause it to crack. Regular dishwashing may also cause this to happen. If moisture then penetrates between the coating and the bottle wall, the paint may start to flake. Avoid setting a dented SIGG in standing water to reduce this risk. The flaking of the exterior paint does not in any way affect the bottle’s functionality.

Our EcoCare liner is sprayed in, baked on at extreme temperatures, and built to stay on for the life of the bottle. Over time, the sugar in fruit juices and sugary beverages sometimes form a crystalline layer inside your SIGG bottle. It is this sugary coating that will eventually chip off and may give the appearance that the liner is peeling off.

No, the EcoCare liner is really peeling off! Then you need to contact us. This is rare, but does occur occasionally. We will ask you to mail the bottle to us and we will get you a replacement.


© Matterhorn Trading PTY LTD 2012